"...Your company is to be congratulated for having such good staff - turning up on time - good work - well done!.."
D. Wilson, Bowen Mountain
"...Your employee came to my home to do a quote... and he was fantastic, he was friendly, professional, knowledgeable and performed his duties extremely well, I placed my order with him straight away..."
"We would like to thank your company and especially the two men that installed the insulation to our home. Could you please pass this on to them, we think their names are Shane and Sam and it was booked through Mark Hopkins. Thank you….."
B. Baker, Padstow Heights
"I would like to compliment a member of your staff Scott Lambert, who came to quote on insulation installation yesterday. He was a nice clean cut, well mannered and courteous young man. He inspected the roof, measured up and explained the procedure clearly and happily in a very pleasant manner. It was a delight to meet him and I am sure you value him as a staff member."
H. Corrigan, Turramurra
"I have just had my insulation put in by your company and I am just writing to say the three young men who did it are a credit to your company! They did a good job under horrendous... they didn't complain once. They were helpful and very polite and I would just like your management to know that and hopefully they will get some recognition!"
“The insulation job for Castle Hill has been completed. It started at 11.30AM and completed at 2.00pm to-day. We must congratulate Jason and his team for their pleasant disposition and cooperation in carrying their work and wish to thank them wholeheartedly.”
V.Poon, Castle Hill
“We had Bradford batts installed by your Company as part of the Federal Government's Home Insulation Program. On 17 February 2011, that insulation was inspected by Transfield Services on behalf of the Government as part of the Home Insulation Safety Program.
After, what we deemed to be, the excellent job done by your staff in 2010, we were not surprised but were definitely pleased that the Safety Program Inspectors found no fault whatsoever in the job you had performed. Please accept our sincere congratulations and highest praise.”
S. & T. McCauley, Emerton
“We recently had some ceiling insulation installed in our home. I am not normally inspired to write letters such as this because it is so rare these days to receive such WOW service from any company. Usually I am accustomed to receiving such poor service that I send a letter of complaint.
We were recommended to use your services. Right from the first contact via phone with your very friendly office lady, your staff were exceptionally happy, friendly and delivered everything that they said they would. I was advised that I would receive a call back to book in the initial on-site quotation, which I did. The appointment was then confirmed the day before by a phone call. Mike Dwyer was on-time to arrive at our appointment at the agreed time and location.
Mike was a pleasure to deal with-knowledgeable, courteous and friendly. He essentially won the job before he even entered our house when he offered to remove his shoes before coming inside! The quotation I received was very much in line with what I expected the job to be worth and consequently I did not have to pursue any other quotes from the several other companies that I contacted and never received a response from.
The two guys that came to do the installation were also on time, very friendly, respectful, courteous and seemed like content happy workers-what a pleasant change from the normal people I deal with on a daily basis. They did a fantastic job, cleaned up the little mess that was left over and really stood out as hardworking genuine guys.
Please pass on this positive feedback to your friendly office staff, Mike Dwyer and the two installers as they deserve to be congratulated on being absolute superstars!”
M. St Vincent, North Richmond
"We would like to send a short note to advise the management of InsulFIX how pleased we are with the quality of the installation and the professional and courteous way the two young installers did their job.
The two young installers explained the installation to my wife (Jasminka) and answered any questions she had.
The job was completed in a quality manner, no mess, no fuss - great outcome."
K. & J. Medak